Frequently Asked Questions
Everything you need to know about your Get Glass order.
How long does shipping take for new arrivals?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn items with original tags attached. Please note that jewelry and intimate apparel are final sale for hygiene reasons.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are the materials used in your clothing sustainable?
Get Glass Distribution is committed to ethical sourcing. Many of our collections feature organic cotton and recycled polyester to reduce our environmental footprint.
Can I track my order once it has been placed?
Yes, once your order ships, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.